7min

Feedback Analytics

This feature is available on these plans: βœ”οΈ Growing βœ”οΈ Scaling βœ”οΈ Enterprise

To track the feedback from the visitors that read the published documentation, you will be using Feedback Analytics to receive votes and comments for each document. At the end of the page, in the bottom right corner, there's a question Did this page help? πŸ‘ Yes / πŸ‘Ž No

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Once the reader clicks on any of the votes, a comment pop-up will show where they can provide feedback about the document. After clicking submit, you will see the votes and comments for the respective Space where the document was created.

To get to the Feedback Analytics panel you need to:

  1. Go to the Space and click the 3 dots.
  2. Now click on Feedback Analytics.
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The Feedback Analytics panel will show the data for the past 30 days with an overview of:

  • average score
  • upvotes vs. downvotes
  • number of overall responses
  • number of upvotes
  • number of downvotes
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Updated 05 May 2022
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