Authentication options

By default a public collection does not have any authentication method, but you can choose and set a few:

  1. Collection-wide password;
  2. Guest accounts, where you manually create email + password combos and distribute them to your users;
  3. JWT, where your dev team generates a JWT with a secret key you provide in our UI, then pass it back to us as part of a link. This is the easiest to manage, but you will require developer time.

How JWT works

Go to your collection's settings, and set a JWT secret in the Public access control tab:

Document image

Use the key to generate a JWT on your server like this:


And then set the URL above as a link for the knowledge base / documentation site in your app, you are good to go.